• Manager, Mid-Level Giving

    Job Locations
    US-NY-New York
    Type
    Regular, Full-Time
    Job Category
    Communications/Marketing
    ID
    2018-3669
    City
    New York
    State/Province
    NY
  • Overview

    Now in its second century, Audubon is dedicated to protecting birds and other wildlife and the habitat that supports them. Audubon’s mission is engaging people in bird conservation on a hemispheric scale through science, policy, education and on-the-ground conservation action.  By mobilizing and aligning its network of Chapters, Centers, State and Important Bird Area programs in the four major migratory flyways in the Americas, the organization will bring the full power of Audubon to bear on protecting common and threatened bird species and the critical habitat they need to survive.  And as part of BirdLife International, Audubon will join people in over 100 in-country organizations all working to protect a network of Important Bird Areas around the world, leveraging the impact of actions they take at a local level.  What defines Audubon’s unique value is a powerful grassroots network of nearly 500 local chapters, 23 state offices, 41 Audubon Centers, Important Bird Area Programs in 50 states, and 700 staff across the country.  Audubon is a federal contractor and an Equal Opportunity Employer (EOE).

     


     

    Position Summary

    The Manager will oversee the planning and execution of strategy regarding the Mid-Level donor program at Audubon, including donor cultivation and stewardship. The Manager will serve as the main point of contact for donors in the Mid-Level program This position will report to the Director, Direct Response Marketing.

    Essential Functions

    • Serve as the organization's contact for Mid-Level donors, giving high-quality member care via phone and/or email. Provide high-end service, answer any questions and serve as a "concierge" for the donors in the program.
    • Plan and execute direct marketing campaigns (including but not limited to mail, telemarketing and email) in line with the program's strategic and revenue goals.
    • Oversee day-to-day production of campaigns, with assistant from outside vendors and internal support, and make certain mail/send dates are met.
    • Develop and execute donor engagement and cultivation calendar including organizing special calls, events or invitations for Mid-Level audience as needed.
    • Identify donors for upgrade to Mid-Level program working with internal and external analytic and modeling resources.
    • Work with Development on process for identifying downgrades from Major Gifts and process for upgrading Mid-Level donors to Major Gifts
    • Ensure data processing and audience segmentation is correct and clean for all campaigns.
    • Track expenses to budget, and work with VP and Director to ensure revenue goals are met.
    • Prepare reports and financial analyses as needed.

     

    Qualifications and Experience

    • Minimum 5 years' experience working in direct marketing, philanthropy or development. Project management experience strongly preferred.
    • Experience managing multiple projects with varying deadlines, with many stakeholders, both internal and external.
    • Customer service or donor care experience is preferred.
    • Budget and reporting experience a plus.
    • Must have excellent problem solving skills.
    • Experience managing relationships with agencies and outside partners.
    • Salesforce and Every Action experience a plus; CRM experience required (RaisersEdge, TA, Blackbaud, etc.).
    • Strong communication skills.
    • Commitment to the mission and values of the National Audubon Society.
    • Commitment to further Audubon’s efforts to create a more equitable, diverse, and inclusive environment.
    • Previous non-profit experience preferred
    • An interest in conservation, birds and/or birding not required but strongly preferred.
    • Bachelor's degree in communications, marketing, or a closely related field preferred. Equivalent experience also considered.

     

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