• Volunteer Engagement Coordinator

    Job Locations
    US-CA-Los Angeles
    Temporary, Full-Time
    Job Category
    Community Relations/Outreach
    Los Angeles
  • Overview

    Now in its second century, Audubon is dedicated to protecting birds and other wildlife and the habitat that supports them. Audubon’s mission is engaging people in bird conservation on a hemispheric scale through science, policy, education and on-the-ground conservation action.  By mobilizing and aligning its network of Chapters, Centers, State and Important Bird Area programs in the four major migratory flyways in the Americas, the organization will bring the full power of Audubon to bear on protecting common and threatened bird species and the critical habitat they need to survive.  And as part of BirdLife International, Audubon will join people in over 100 in-country organizations all working to protect a network of Important Bird Areas around the world, leveraging the impact of actions they take at a local level.  What defines Audubon’s unique value is a powerful grassroots network of nearly 500 local chapters, 23 state offices, 41 Audubon Centers, Important Bird Area Programs in 50 states, and 700 staff across the country.  Audubon is a federal contractor and an Equal Opportunity Employer (EOE).



    Position Summary

    Coordinate volunteer resources to assist in the delivery of the Center's programs, events and services. This includes directly coordinating volunteers, and/or providing guidance, support, resources and tools to staff who supervise volunteers.

    Essential Functions

    • Assess the need for volunteers to enhance program/service, deliver, develop and implement goals and objectives for the volunteer program which reflect the mission of the Audubon Center
    • Conduct ongoing evaluation of the programs and services delivered by volunteers and implement improvements as necessary
    • Develop, administer, and review policies and procedures which guide the volunteer programs and services, and reflect the overall values of the organization
    • Develop and administer forms and records to document the volunteer activities
    • Identify volunteer assignments that provide meaningful work for volunteers and write the volunteer position descriptions, develop trainings in consultation with staff as appropriate

    Engage Volunteers

    • Promote the volunteer program to gain community support of the volunteer program and the Audubon Center
    • Develop and implement effective strategies to recruit the right volunteers with the right skills
    • Develop and implement an intake and interview protocol for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of the Center
    • Implement a screening process for potential volunteers according to accepted screening standards and practices
    • Train staff to work effectively and cooperatively with volunteers
    • Orient volunteers to increase their understanding of the organization, its guests, its services and the role and responsibilities of volunteers
    • Ensure that volunteers are given appropriate training to be successful in their positions
    • Ensure that volunteer check-in procedures are followed and records of volunteer hours are maintained according to established procedures
    • Ensure that volunteers receive the appropriate level of supervision
    • Assist with conflict resolution among clients, staff and volunteers according to established procedures
    • Establish and implement a process for evaluating the contribution of individual volunteers
    • Plan and implement formal and informal volunteer recognition activities to recognize the contribution of volunteers to the organization
    • Evaluate the risks associated with each volunteer position and take appropriate action to control the risks associated with the program or service
    • Ensure that volunteers work in a safe, healthy, and supportive environment in accordance with all appropriate legislation and regulations
    • Evaluate the contribution of each volunteer on an annual basis
    • Prepare an annual report on the contribution of the volunteer program to the organization
    • Administer and monitor expenditures for the volunteer program against the approved budget

    Qualifications and Experience

    • Minimum of two (2) years’ experience working with volunteers, supervisory experience a plus. Bachelor's Degree in Biology, education, science, environmental studies, or related field preferred. Equivalent experience in  community organizing will be considered in lieu of education.
    • Experience in supporting smooth operation of facility.
    • Experience planning and implementing interpretive programs preferred.
    • Experience and familiarity with the natural history, outdoor education, conservation communities a plus.
    • Proficiency with Microsoft Office software
    • Proficiency in graphic design
    • Excellent leadership and interpersonal skills; ability to motivate staff and volunteers essential.
    • Excellent organizational skill and the ability to multi-task essential.
    • Excellent oral and written communication skills.
    • Experience working with nonprofit, volunteer-based organizations preferred.
    • Willing and able to occasionally work outside of the normal Tuesday through Saturday schedule.
    • A strong commitment to the mission, values, and programs of Audubon California and the National Audubon Society.


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