• Office and Sales Assistant

    Job Locations
    US-FL-Naples
    Type
    Seasonal, Full-Time
    Job Category
    Store/Retail Operations
    ID
    2019-4110
    City
    Naples
    State/Province
    FL
  • Overview

    Now in its second century, Audubon is dedicated to protecting birds and other wildlife and the habitat that supports them. Audubon’s mission is engaging people in bird conservation on a hemispheric scale through science, policy, education and on-the-ground conservation action.  By mobilizing and aligning its network of Chapters, Centers, State and Important Bird Area programs in the four major migratory flyways in the Americas, the organization will bring the full power of Audubon to bear on protecting common and threatened bird species and the critical habitat they need to survive.  And as part of BirdLife International, Audubon will join people in over 100 in-country organizations all working to protect a network of Important Bird Areas around the world, leveraging the impact of actions they take at a local level.  What defines Audubon’s unique value is a powerful grassroots network of nearly 500 local chapters, 23 state offices, 41 Audubon Centers, Important Bird Area Programs in 50 states, and 700 staff across the country.  Audubon is a federal contractor and an Equal Opportunity Employer (EOE).

     


     

    Position Summary

    The Office and Sales Assistant is responsible for supporting all aspects of the operations of the center including guest services, admissions, Nature Store and Gallery Café,  customer service, membership sales, adding merchandise into the inventory system and other technical aspects of operations. They will assist the Nature Store Manager with daily tasks as assigned including merchandise orders and returns, office and administrative work and oversight of general operations.

     

    Essential Functions

    •Strive for profitability by serving as a knowledgeable, courteous, and helpful assistant;

    •Maintain accurate cash control;
    •Balance daily cash drawer at end of shift;
    •Support all retail operations at the Sanctuary;

    •Restock all needed supplies at admissions desk, tea room, and store as needed;

    •Data entry into point-of-sale system;

    •Merchandise quality control;
    •Handling of returns;

    •Provide assistance with merchandise pricing;

    •Create flyers for special events;

    •Provide the highest level of customer service for all Sanctuary visitors;
    . Troubleshot technology problems such as Wi-Fi, credit card machines, and rotating electronic photo gallery;

    •Assist with the planning and operations of special events conducted by Audubon;

    •Maintain in-depth knowledge of the National Audubon Society and its associated activities;

    •Develop an understanding for the ecology and natural history of Corkscrew Swamp Sanctuary;

    •Commit to predetermined schedules, coverage and daily operations;

    •Perform other duties as assigned.

     

    Qualifications and Experience

    •High School Diploma;
    •Two years of sales and/or administrative experience preferred;
    •Superior customer service skills;
    •Ability to handle cash and receipts accurately;
    •Knowledge of merchandise inventory system;
    •Strong computer skills (Windows, Excel, Publisher, Power Point, routers, Wi-Fi networks, etc.);
    •Excellent communication skills;

    •Ability to lift up to 50 pounds;
    •Flexibility and able to calmly handle challenges.

     

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