Product Manager

Job Locations
US-NY-New York
Regular, Full-Time
Job Category
Information Technology
New York


Now in its second century, Audubon is dedicated to protecting birds and other wildlife and the habitat that supports them. Audubon’s mission is engaging people in bird conservation on a hemispheric scale through science, policy, education and on-the-ground conservation action.  By mobilizing and aligning its network of Chapters, Centers, State and Important Bird Area programs in the four major migratory flyways in the Americas, the organization will bring the full power of Audubon to bear on protecting common and threatened bird species and the critical habitat they need to survive.  And as part of BirdLife International, Audubon will join people in over 100 in-country organizations all working to protect a network of Important Bird Areas around the world, leveraging the impact of actions they take at a local level.  What defines Audubon’s unique value is a powerful grassroots network of nearly 500 local chapters, 23 state offices, 41 Audubon Centers, Important Bird Area Programs in 50 states, and 700 staff across the country. The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). We are committed to a policy of nondiscrimination, inclusion, and equal opportunity and actively seek a diverse pool of candidates in this search.


Position Summary

Based in NYC and reporting to the Director of Information Technology, the Product Manager will be charged with overseeing the strategic effectiveness of Audubon’s operational and programmatic work through the development and deployment of internal-facing web applications, enterprise platforms and CRMs, and data systems, much of which is centered around Salesforce.


The role requires a mix of business operations expertise, solid project management skills, an intuitive sense for user experience, and fluency in the tools of enterprise CRMs and operational systems. The Product Manager will work with business stakeholders to plan product roadmaps, identify and deploy solutions, and analyze metrics to enable the success of staff and volunteers who are the users of Audubon internal systems.


Please submit a cover letter and a resume in order to be considered. 

Essential Functions

  • Owning and driving the roadmap, technical health, and user strategy for Audubon’s internal Salesforce implementation and related data integrations with other systems, in partnership with CRM business stakeholders and at the strategic direction of the Chief Technology Officer and Director of IT.
  • Leading build/buy analysis, ideation, technical development, and launch of back office digital products that align with the Audubon’s broader operational goals.
  • Partnering with cross-organizational stakeholders to understand product objectives, develop effective product strategies, and plan product roadmaps.
  • Applying Agile and modern product methodologies, including defining and analyzing metrics and data that inform the success of internal-facing digital products.
  • Working with IT and engineering team members and vendors to prioritize work and plan sprints.
  • Participating in release and testing plans with vendors and internal developers.
  • Effectively managing a budget to align priorities, resources, and timelines across Audubon’s internal systems.
  • Writing and distributing structured release notes and tracking product goals on a quarterly and annual basis.
  • Staying abreast of developments and trends in relevant technology and identifying and evaluating new product opportunities for Audubon.

Qualifications and Experience

  • 5+ years of experience building digital products or platforms – either internal-facing or consumer-facing.
  • Bachelor’s degree preferred.
  • Demonstrated success in executing marketing, fundraising, or advocacy strategies with internal-facing systems.
  • Deep experience with CRM platforms, with Salesforce experience strongly preferred and with NGP VAN’s EveryAction a plus.
  • Experience with back office applications supporting financial and programmatic operations preferred.
  • Strong detail-oriented execution skills, and the ability to lead teams on the ground to move projects from conception to completion.
  • Excellent collaboration skills, with the ability to understand and apply product needs and requirements from a diverse set of organizational stakeholders, and to communicate effectively with non-technical collaborators


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