Business Analyst

Job Locations
US-NY-New York
Regular, Full-Time
Job Category
Information Technology
New York


Now in its second century, Audubon is dedicated to protecting birds and other wildlife and the habitat that supports them. Audubon’s mission is engaging people in bird conservation on a hemispheric scale through science, policy, education and on-the-ground conservation action.  By mobilizing and aligning its network of Chapters, Centers, State and Important Bird Area programs in the four major migratory flyways in the Americas, the organization will bring the full power of Audubon to bear on protecting common and threatened bird species and the critical habitat they need to survive.  And as part of BirdLife International, Audubon will join people in over 100 in-country organizations all working to protect a network of Important Bird Areas around the world, leveraging the impact of actions they take at a local level.  What defines Audubon’s unique value is a powerful grassroots network of approximately 450 local chapters, 120 campus chapters, 17 state and regional offices, 34 Audubon Centers, Important Bird Area Programs in 50 states, and 700 staff across the country. 




Position Summary

The Business Analyst is an IT role that serves in a lead project and support function across business units for addressing business process and IT systems needs and implementing system enhancements and bug fixes. This includes troubleshooting issues with supported systems and handing off issues to senior analysts, administrators, and/or application support or engineering teams, as necessary. The Business Analyst will also help implement computer system requirements by defining and analyzing system problems and designing and testing standards and solutions. The person in this role will work on core IT projects that support Audubon’s operations across the organization, including its network of field offices, and will report to the Director of IT & Application Development.

Essential Functions

  • Collaborate with business owners, project managers, engineers, and operations and maintenance resources on implementing solutions and defining constraints and risks.
  • Facilitate iterative user review sessions, identifying design improvements, managing issues and user expectations, and driving completion of key actions.
  • Gather, develop, document, and validate business, functional, and technical requirements. Support the design of IT systems.
  • Participate in Agile teams.
  • Run routine queries using SQL and work with relational databases.
  • Interact with clients on requirements gathering and system design.
  • Interact with other business analysts and solution developers to communicate and validate requirements.
  • Perform functional and integrated testing.
  • Prepare and maintain project and technical documentation and artifacts including analysis, reports, and user documentation.
  • Work with project managers, developers, and end users to ensure application designs meet business requirements.
  • Evaluate new and existing IT products and services.
  • Assist in maintaining our Salesforce instance, supporting internal customer needs including merging duplicate records, importing updated records, and cleaning up incorrect records.
  • Author and prepare meeting notes to be distributed to a variety of audiences.
  • Author user stories, test scripts, and other Agile deliverables.

Qualifications and Experience

  • Minimum 5 years of relevant work experience.
  • Bachelors preferred or equivalent experience.
  • Knowledge of Software Development Lifecycle (SDLC) processes.
  • Experience with MS Office, specifically MS Excel, and digital project tools such as Airtable and Asana.
  • Preferred past/current experience working with enterprise IT systems such as Salesforce, ERP solutions, and/or Human Resource or Finance solutions.
  • Experience with Data Specifications and 3rd party APIs.
  • Experience working in an Agile environment.
  • Experience creating/executing software test cases.
  • Knowledge of programming concepts preferred.
  • Experience with data analysis and SQL preferred.
  • Testing automation and script development experience a plus.
  • Functional analysis and strong writing skills.
  • Excellent communication skills.
  • Ability to travel to client site on occasion and as needed.
  • Ability to work effectively within a team environment under tight timelines.
  • Ability to multi-task and support multiple projects at once.

This position is a union eligible position and is represented by the Communications Workers of America (CWA).

EEO Statement

The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

COVID Policy

Beginning September 15, 2021: Audubon requires all staff either to provide proof of being fully vaccinated or, if they cannot provide such proof for any reason, to wear a mask while working indoors, including in all Audubon facilities and offsite, and while working outdoors in situations where they cannot maintain social distancing. In addition, at this time and until CDC recommendations change, all staff in counties the CDC identifies as having “substantial” and “high” COVID transmission ratesmust wear masks indoors (unless alone in a closed office) and outdoors in situations where they cannot maintain social distancing regardless of vaccination status. 


This policy covers national and state offices, centers, and sanctuaries, as well as Audubon employees working offsite. Should you be selected for this position, you will be asked to acknowledge you have read the above policy and provide your vaccination status.


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