Community Action Manager

Job Post Information* : Posted Date 3 days ago(9/19/2023 3:07 PM)
Job Locations
Regular, Full-Time
Job Category
Community Relations/Outreach


The National Audubon Society is a nonprofit conservation organization that protects birds and the places they need today and tomorrow. We work throughout the Americas towards a future where birds thrive because Audubon is a powerful, diverse, and ever-growing force for conservation. Audubon has more than 700 staff working across the hemisphere and more than 1.5 million active supporters.

North America has lost three billion birds since 1970, and more than 500 bird species are at risk of extinction across Latin America and the Caribbean. Birds act as early warning systems about the health of our environment, and they tell us that birds – and our planet – are in crisis. Together as one Audubon, we are working to alter the course of climate change and habitat loss, leading to healthier bird populations and reversing current trends in biodiversity loss. We do this by implementing on-the-ground conservation, partnering with local communities, influencing public and corporate policy, and building community.

Audubon is committed to a culture of workplace excellence, where our talented and diverse staff are deeply engaged with a strong sense of belonging. The birds Audubon pledges to protect differ in color, size, behavior, geographical preference, and countless other ways. By honoring and celebrating the equally remarkable diversity of the human species, Audubon brings new creativity, effectiveness, and leadership to our work throughout the hemisphere.

Position Summary

The Community Action Manager works with the Network team to help guide Audubon’s community engagement strategy across the four flyways. The Manager trains volunteer leaders on how to use organizing tools and build relationships among like-minded chapters to connect and inspire Audubon’s unparalleled community network and helps bring to life the organization’s strategic plan.


The Community Action Manager compiles, curates, and develops resources, conducts online and in-person trainings, forges new connections, builds authentic partnerships, and assists the Network team, chapter relationship managers, engagement managers, and center staff, who work with our campus and community chapters on a daily basis, to take the action needed for birds and our communities.


This role reports to the Director, Network Action and Leadership Development.
Occasional travel will be required.



Salary range based on geo-differentials:

  • $60,000-$70,000/year = National
  • $65,000-$75,000/year = Alaska, CA (not San Francisco), Connecticut, D.C., Chicago, Oyster Bay, NY
  • $72,000-$82,000/year = NYC, San Francisco, Seattle

Essential Functions

  • Facilitate effective and efficient communication between chapters working on similar activities.
  • Provide direct support and problem-solving to chapters as needed/requested.
  • Lead rollout and maintenance of digital organizing tools such as Mobilize to community and campus chapters, including training chapter leaders, reporting data on a monthly basis, recommending process improvements, and facilitating conversations with the state-based engagement staff/network team staff community of practice.
  • Serve as the chapter relationship manager for several chapters in states with no Audubon state or regional program.
  • Observe and record trends for training needs and work with the Director of Network Action and Leadership Development to provide additional capacity-building trainings as needed.
  • Coach chapter leaders on grassroots organizing, and support them by producing local email action alerts, as well as assisting with advocacy trainings and lobby days, policy sign-on letter projects, and other important work that advances Audubon’s Policy goals.
  • Synthesize and deliver input from network monthly for Audubon leadership.
  • Partner with Audubon staff to ensure that equity, diversity, inclusion, and belonging principles are incorporated and followed in all aspects of our work.
  • Other job-related duties as assigned.

Qualifications and Experience

  • Bachelor’s degree in environmental sciences, sociology, political science, communications, or related field.
  • 5 years community organizing or relationship-building experience. An equivalent combination of education and experience will also be considered.
  • Demonstrated effective interpersonal skills and the ability to lead, motivate, and inspire a team of volunteers, chapter leaders and stakeholders.
  • Experience in grassroots organizing, volunteer coordination, and/or Audubon or other grassroots chapter leadership.
  • Demonstrated commitment to centering Equity, Diversity, Inclusion, and Belonging values into all facets of work.
  • Curiosity and a strong commitment to learning about sustainability, conservation, equity, diversity, inclusion and belonging, and how to engage with chapters and external stakeholders.
  • Proven ability to adapt to multiple and changing priorities.
  • Proficient in Microsoft Office Suite and ability to learn new digital systems while also successfully working in multiple platforms.
  • Familiarity and expertise with online organizing platforms such as Mobilize, EveryAction, and similar programs.
  • Excellent written and verbal communications skills and the ability to build consensus amongst a wide range of individuals. Comfort with presenting and engaging in public speaking events.
  • Experience working with BIPOC-led organizations and tribal nations, either directly or in coalition
  • Experience developing and leading training programs.
  • Strong understanding and commitment to conservation and climate issues and solutions.
  • Able to work in a decentralized work environment and juggle multiple projects simultaneously.
  • Experience and ability executing excellent judgment in difficult interpersonal situations. Skills with de-escalation a plus.
  • Ability to work independently and take initiative.
  • Demonstrated strong problem-solving skills, including ability to respond quickly and effectively to unforeseen challenges.
  • Effective listening, probing, and assessment skills to synthesize and gather detailed feedback from chapter leaders, stakeholders, Audubon members, and others.
  • Willing and able to travel up to two times per quarter.
  • Willing and able to work occasionally evenings, roughly three times a month, and weekends, around three times per year.
  • Must possess a valid driver’s license.
  • Must be able to lift up to 35 lbs, and ability to traverse up to 5 miles in woods and wetlands carrying spotting scope, binoculars, and daypack with or without accommodation.

This position is represented by the Communication Workers of America (CWA)

EEO Statement

The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are committed to a policy of nondiscrimination, inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement

The National Audubon Society endeavors to keep our careers site accessible to any and all users.  If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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